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Gravité Blog

Gravité has been serving the Victoria area since 2006, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

3 Reasons Your Cyber Insurance Claim Might Get Denied

3 Reasons Your Cyber Insurance Claim Might Get Denied

If you put yourself in the shoes of an insurance company, you might find yourself thinking twice about protecting someone who actively partakes in risky behavior. The same can be said for a business insurance provider, particularly when the behavior can easily be prevented through proactive and preventative measures. This is why many insurance providers are establishing minimum safeguards and compliance requirements, if only to protect their own skins.

Let’s discuss these safeguards and what they mean for your business’ safety net in the new year.

What Insurers Will Look For Before Providing Cyber Coverage

Multi-Factor Authentication

MFA is vital to protecting your company’s resources, and a provider might deny your claims if you don’t have it. This is especially true if your business reported they did, in fact, have protections in place, when in reality, you don’t. MFA might feel like an additional hurdle for your employees, but it’s a vital one in regards to your cyber coverage.

Isolated Backups

A backup is only useful if it’s left untouched by whatever incident is causing the data loss event in the first place. This is why we always recommend storing at least one copy of your data off-site where it can be isolated from the rest of your infrastructure. Ideally, this backup is stored in the cloud. Failing to have this safeguard in place could be looked at as negligence in the eyes of your insurance provider, and it could cost you your payout.

Endpoint Detection and Response

Insurers don’t want you to use any old antivirus tool; they want a solution in place that tells them you’re monitoring for potential threats, not just doing your best to keep them out. A provider will want you to have active monitoring in place before they will provide coverage.

Avoid Insurance Fraud With These Tips

Seriously folks, if you tell your insurance provider you have safeguards in place when in reality you don’t, that’s insurance fraud, and a bad, bad thing. We’ll help you avoid falling into this situation by providing all the requisite solutions needed for a secure cyber policy.

Learn more by contacting Gravité at 1300 008 123.

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Monday, January 12, 2026

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If you put yourself in the shoes of an insurance company, you might find yourself thinking twice about protecting someone who actively partakes in risky behavior. The same can be said for a business insurance provider, particularly when the...

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